24 The Bungalows
Cleveland TS6 7SQ
Telephone: 07970 810947
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection checked whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
An adult social care inspection manager visited Ash Tree House House on 16 March 2016. This was an announced inspection which meant that the staff and provider knew that we would be visiting. We gave the registered provider short notice (the day before) that the inspection would be taking place.
Before the inspection we reviewed all the information we held about the service We did not ask the provider to complete a provider information return (PIR). This is a form that asks the provider to give some key information about the service, what the service does well and improvements they plan to make.
At the time of the inspection there were two people who used the service. We spoke with both people who used the service. We also spoke with the registered manager, one of the directors from Milewood Health Care Limited, two deputy managers and two support workers. Before the inspection we contacted a social worker who was linked to one of the people who used the service to find out their views.
We spent time with people in the communal areas and observed how staff interacted with people and how the care and support was delivered to people. We looked at both peopleâs care records, six recruitment records, the training chart and training records, as well as records relating to the management of the service.
Last updated 10:54:13 21st Mar 2018 - Update Now
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