Provider Name: Coate Water Care Company Limited
Care home beds: 44
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider was meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.
We undertook a focused inspection of Ashbury Lodge on 9 November 2017. This inspection was completed to check that improvements to meet legal requirements planned by the provider after our comprehensive inspection on 31 May, 01 June and 05 June 2017 had been made.
We inspected the service against two of the five questions we ask about services: is the service responsive and is the service well led. This is because the service was not meeting legal requirements in relation to these questions and we issued a warning notice following the comprehensive inspection.
The inspection was undertaken by two inspectors. Before our inspection we reviewed the information we held about the home. This included the provider's action plan, which set out the action they would take to meet the legal requirements.
At the visit to the home we spoke with five people who lived there, two relatives, one visitor, two health and social care professional, six staff, the registered manager, the home manager and an operations director. We reviewed records relating to people's care and other records relating to the management of the home. These included minutes of relative and staff meetings and six people's care records.
Last updated 08:59:58 15th Mar 2018 - Update Now
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