Ashley Grange Nursing Home Ltd

Lode Hill
Wiltshire SP5 3PP

Telephone: (01725) 512811

Registered Manager: Alexandra Dempster
Provider Name: Ashley Grange Nursing Home Limited
Care home beds: 55

Care Types: Care Home with NursingDementiaLearning disability/autismMental HealthOlder PeoplePhysical DisabilityYounger Adults

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Last updated 7 December 2016
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

This inspection took place 10 and 11 October 2016. The first day of the inspection was unannounced.

One inspector and one expert by experience carried out this inspection. Experts by experience are people who have had a personal experience of care, either because they use (or have used) services themselves or because they care (or have cared) for someone using services.

The areas of expertise for the expert by experience during this inspection was care homes and dementia care.

Before we visited we looked at previous inspection reports and notifications we had received. Services tell us about important events relating to the care they provide using a notification.

During the last inspection in September 2015, we found breaches to some of the legal requirements in the areas we looked at.

We reviewed the Provider Information Return (PIR). This is a form that asks the provider to give some key information about the service, what the service does well and improvements they plan to make.

We used a number of different methods to help us understand the experiences of people who use the service. This included talking with nine people who use the service and nine visiting relatives about their views on the quality of care and support being provided. During the two days of our inspection we observed the interactions between people using the service and staff.

We looked at documents that related to people’s care and support and the management of the service. We reviewed a range of records which included nine care and support plans, daily records, staff training records, staff duty rosters, personnel files, policies and procedures and quality monitoring documents. We looked around the premises and observed care practices.

We spoke with the registered manager, managing director, operations director and 11 staff including care staff, registered nurses, activities coordinator, quality assurance and training officer and staff from the catering department.

Last updated 01:27:46 23rd Mar 2018 - Update Now

To view the latest inspection report compiled by the CQC please click here »