Attleborough Grange

Attleborough Grange

Attleborough Road
Warwickshire CV11 4JN

Telephone: (024) 7638 3543

Registered Manager: Rachel Guest
Provider Name: WCS Care Group Limited
Care home beds: 32

Care Types: Care HomeDementia

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Last updated 16 November 2018
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

This comprehensive inspection took place on 19 September 2018 and was unannounced. Opportunity for people, relatives and staff to give us feedback following our visit, was given by us leaving a poster displayed in the home about our inspection. Two inspectors, an assistant inspector and an expert by experience undertook the inspection. An expert by experience is a person who has personal experience of using or caring for someone who uses this type of service.

Prior to our inspection visit, we reviewed the information we held about the service. We reviewed statutory notifications sent to us from the provider. A statutory notification is information about important events which the provider is required to send us by law.

We looked at information shared with us by the local authority commissioners. Commissioners are people who work to find appropriate care and support services which are paid for by the local authority.

The provider sent us a completed Provider Information Collection (PIC), as requested by us, during March 2018. This is information that we require providers to send us at least once annually to give some key information about the service, what the service does well and improvements they plan to make. We used the information within the PIC in the planning of our inspection visit.

During our inspection visit we spoke with 10 people living at the home and five people’s relatives. We spoke with seven care staff, a life-style coach, two duty managers, the registered manager and the provider’s project consultant.

We spent time with people and observing communal areas where people interacted with staff. This helped us judge whether people’s needs were appropriately met and to identify if people experienced good standards of care.

We reviewed nine people’s care plans, risk management plans, daily records and six medicine administration records. This was so we could see how their care and support was planned and delivered. We also looked at other records, these included three staff recruitment files, and the provider’s quality assurance audits. This was so we could see how the registered manager and provider assured themselves people received a safe and well led, quality service.

Last updated 01:36:52 18th Feb 2019 - Update Now

To view the latest inspection report compiled by the CQC please click here »

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