Austenwood Nursing Home

Austenwood Nursing Home

29 North Park
Gerrards Cross
Buckinghamshire SL9 8JA

Telephone: (01753) 890134
Website: www.austenwood.co.uk

Registered Manager: Jeanette Gittens
Provider Name: Salveo Care Ltd
Care home beds: 35

Care Types: Care Home with NursingOlder PeoplePhysical Disability


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Last updated 16 October 2018
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008 and to look at the overall quality of the service.

This inspection took place on 13 September 2018 and was unannounced. The inspection team consisted of one inspector, an assistant inspector and an Expert by Experience. An Expert by Experience is a person who has personal experience of using or caring for someone who uses this type of care service.

Before the inspection we reviewed the information we held about the service and the service provider. The registered provider completed a Provider Information Return (PIR). This is a form that asks the provider to give some key information about the service, what the service does well and improvements they plan to make. We looked at the notifications we had received for this service. Notifications are information about important events the service is required to send us by law.

Throughout our inspection we spent time observing interactions between people and staff at the service and we spoke to eight people and one visiting relative. We also spoke with the director, the registered manager, one nurse, one nursing assistant, one Care Home Advanced Practitioner (CHAP), two care staff, one laundry staff and the head chef.

We looked at records, which included three people’s care records and medicines records. We checked recruitment, training and supervision records for four staff. We also looked at a range of records about how the service was managed. After our site visit we contacted number of external health and social care professionals and commissioners to obtain their views about the service. We also contacted three more relatives to get their views.

Last updated 02:43:49 15th Nov 2018 - Update Now

To view the latest inspection report compiled by the CQC please click here »

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