16 Loweswater Road
Cumbria CA15 8JR
Telephone: (01900) 675010
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We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This inspection took place on 18 October 2017 and was unannounced. The inspection was carried out by an adult social care inspector.
Ava House provides care and support to four people with a learning disability. It is situated in a residential area of Maryport. The provider also owns a domiciliary care service in the Allerdale area which is also managed by this registered manager.
Before the inspection the provider completed a Provider Information Return (PIR). This is a form that asks the provider to give some key information about the service, what the service does well and improvements they plan to make. We also reviewed the information we held about the service, such as notifications we had received from the registered provider. A notification is information about important events which the service is required to send us by law. We also spoke with social workers, health care practitioners and commissioners of care. We planned the inspection using this information.
We met all the people living in the home, spoke with them or observed their interactions with staff. We read all four care files in depth. We checked on medicines managed on behalf of people who lived in the home. We also looked at individual menu plans, daily and weekly planners and daily notes.
We met four members of staff and the registered manager on the day of the visit. We read five staff files including recruitment, induction and development information. We saw the rosters for the four weeks prior to the inspection.
We also looked at quality monitoring records, records related to fire and food safety and records of individual financial transactions.
Last updated 03:27:01 9th Nov 2018 - Update Now
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