Registered Manager: Jacqui Adams
Provider Name: aVida Care Limited
At aVida we are committed to helping you to remain active, organised, well & happy at home for as long as possible.
We will work with you to ensure that you can continue to live at home independently and participate in your community for as long as possible.
aVida (previously St. Vincent’s Care) have been delivering homecare to the people of Gloucester for the past 26 years. We have a loyal team of dedicated staff. We will work with you and your family to create a bespoke care plan and to match you with a small team of carers. We understand that continuity of care staff as well as good time keeping is critical to the well-being of our customers and we work hard to ensure that we meet these requirements.
Fees Guide: From £17.00 per hour
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection checked whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This inspection took place on 6, 7 and 9 June 2016 and was announced. 48 hoursâ notice of the inspection was given because the service is small and the registered manager is often out of the office supporting staff or providing care. We needed to be sure that they would be in.
The inspection was carried out by one inspector and an expert by experience. An expert by experience is a person who has personal experience of using or caring for someone who uses this type of care service. The expertâs area of expertise was supporting and caring for older people.
Before the inspection, the provider completed a provider information return (PIR). The PIR is a form that asks the provider to give some key information about the service, what the service does well and improvements they plan to make. We also reviewed information we have about the service including notifications. A notification is a report about important events which the service is required to send us by law.
On 6 and 7 June 2016, we visited the main office for aVida â Gloucester and spoke to the registered manager, the general manager and four members of staff. We looked at the support plans of five people as well as records which related to staffing including their recruitment procedures and the training and development of staff. We also looked at the most recent records relating to the management of the service including accident and incident reports
On 9 June 2016, we visited three people in their home and spoke to 10 people or their relatives by telephone. We also looked at information we received about the service from two health care professionals.
Last updated 10:08:39 14th Mar 2018 - Update Now
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