Bassett House

Bassett House

Cloatley Crescent
Off Station Road
Wootton Bassett
Wiltshire SN4 7FJ

Telephone: (01793) 855415

Provider Name: AMS Care Wiltshire Limited
Care home beds: 63

Care Types: Care Home with NursingDementiaOlder PeoplePhysical DisabilitySensory Impairment

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Last updated 16 October 2018
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

The inspection took place on 13 and 14 September 2018 and was unannounced. On day one of the inspection the team consisted of two inspectors, a pharmacy inspector and an expert by experience. An expert by experience is a person who has personal experience of using or caring for someone who uses this type of care service. On day two the inspection team consisted of three inspectors.

The provider had completed a Provider Information Return (PIR). This form asks the provider to give some key information about the service, what the service does well and the improvements they plan to make. Prior to the inspection, we reviewed the PIR and other information we held about the service such as notifications. A notification is information about important events, which the service is required to send us by law.

During the inspection, we observed the care and support being provided and talked to relatives and other people involved in people’s care. We spoke with seven people, two relatives, 10 members of staff, three registered nurses, the registered manager and the deputy manager. We also spoke with three healthcare professionals.

We looked at a range of records about people’s care and support and how the home was managed. We looked at 10 care plans, medicines administration records, risk assessments, accident forms, complaint records, four staff recruitment files and quality assurance audits.

We used the Short Observational Framework for Inspection (SOFI). SOFI is a way of observing care to help us understand the experience of people who could not talk with us.

Last updated 08:07:51 17th Jan 2019 - Update Now

To view the latest inspection report compiled by the CQC please click here »

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