Provider Name: AMS Care Wiltshire Limited
Care home beds: 63
Residential Care in Wiltshire for the Elderly and those with Dementia.
Bassett House is a purpose built home, which caters for sixty-three residents with dementia and elderly people who require nursing care.
The Home is divided into three units to care for those requiring dementia or frail elderly nursing care.
Crawford unit on the ground floor is devoted to caring for people who have mainly physical nursing needs.
Hyde and Wren units are for people with dementia nursing requirements.
During the day each unit has a nurse in charge assisted by a minimum of three carers. At night the home has two Registered Nurses assisted by four carers.
Our aim is to work with residents, family members, social workers and health authority staff to make the move to Bassett House as smooth and comfortable as possible.
All of our rooms are fully furnished and have an en-suite facility equipped with a Nurse Call System. Common bathing facilities include towels, bathtubs, showers and assisted baths all supervised by care staff.
All lounges are equipped with a sound loop system and the lounge in each unit has a fully stocked kitchenette from which residents, relatives and carers can make drinks and snacks at any time.
The grounds to Gifford House extend around the Home and incorporate a large area laid to lawn, landscaped flower borders with various shrubs and rose arches. There are concrete paths leading around the property, several sections of which are wheelchair accessible. The rear exit doors to the Home lead out onto a large patio with tables and chairs where barbecues are often held.
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
The inspection took place on 13 and 14 September 2018 and was unannounced. On day one of the inspection the team consisted of two inspectors, a pharmacy inspector and an expert by experience. An expert by experience is a person who has personal experience of using or caring for someone who uses this type of care service. On day two the inspection team consisted of three inspectors.
The provider had completed a Provider Information Return (PIR). This form asks the provider to give some key information about the service, what the service does well and the improvements they plan to make. Prior to the inspection, we reviewed the PIR and other information we held about the service such as notifications. A notification is information about important events, which the service is required to send us by law.
During the inspection, we observed the care and support being provided and talked to relatives and other people involved in peopleâs care. We spoke with seven people, two relatives, 10 members of staff, three registered nurses, the registered manager and the deputy manager. We also spoke with three healthcare professionals.
We looked at a range of records about peopleâs care and support and how the home was managed. We looked at 10 care plans, medicines administration records, risk assessments, accident forms, complaint records, four staff recruitment files and quality assurance audits.
We used the Short Observational Framework for Inspection (SOFI). SOFI is a way of observing care to help us understand the experience of people who could not talk with us.
Last updated 03:10:47 13th Nov 2018 - Update Now
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