2 St Vincent Street
Cleveland TS10 1QL
Telephone: (01642) 481114
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This inspection took place on 29 March 2017 and was unannounced. This meant that the registered provider and staff did not know we would be visiting.
The inspection team consisted of one adult social care inspector.
Before the inspection we reviewed information we held about the service, including the notifications we had received from the registered provider. Notifications are changes, events or incidents the provider is legally obliged to send us within required timescales.
During the inspection we spoke with four people who lived at the service and two relatives via the telephone after the inspection. We looked at two care plans, and Medicine Administration Records (MARs). We spoke with four members of staff, including the manager, general manager and care workers. We looked at four staff files, including recruitment records. We also completed observations around the service.
Last updated 10:45:29 15th Mar 2018 - Update Now
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