Provider Name: Cornwall Care Limited
Care home beds: 46
We care for people who need residential and dementia support.
We get to know our residents, taking the time to find out about their lives and what makes them happiest.
Our care is tailored to the individual; our team and residents are what makes Blackwood such a special place to live. We welcome visitors to our home and we’re known for our lively and busy atmosphere. There’s always something fun going on and our residents are encouraged to make the space their own.
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This unannounced inspection took place on 5 and 6 February 2017 and was carried out on the first day by two adult social care inspectors and an expert by experience. An expert by experience is a person who has experience of using or caring for someone who uses this type of service. Their area of expertise was in older peopleâs care. The second day was carried out by one adult social care inspector.
Before the inspection we reviewed the information we held about the service such as previous inspections reports and notifications of incidents we had received. A notification is information about important events which We had not requested a Provider Information Return (PIR) recently. This is information we require providers to send us at least once annually to give some key information about the service, what the service does well and improvements they plan to make.
the service is required to send us by law.
During the inspection we spoke with eleven people who were able to express their views of living at the service. Not everyone was able to verbally communicate with us due to their health care needs. We looked around the premises and observed care practices on both days of the inspection. We used the Short Observational Framework for Inspection (SOFI). SOFI is a way of observing care to help us understand the experience of people who could not talk with us.
During the course of the two days we spoke with the manager, the deputy manager, the clinical matron, the clinical tutor, the assistant operations manager, nine care staff, the maintenance person, the activity co-ordinator and the administrator. We also spoke with two visiting relatives and a visiting healthcare professional. We looked at six records relating to the care of individuals, four staff recruitment files, staff duty rosters, staff training records and records relating to the running of the service.
Last updated 10:24:39 23rd Mar 2018 - Update Now
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