Registered Manager: Carole Brown
Provider Name: Regal Care Trading Ltd
Care home beds: 29
If you love the sea air then Blair House Care Home in St Leonards-on-Sea, East Sussex, could be just what you’re looking for. Just 5 minutes from the sea, Blair House is home to 29 residents who all like living in this beautiful Georgian house. Residents enjoy walks along the promenade in the summer, and with the pleasant garden, there are many opportunities to relax and enjoy life. Wheelchair access available.
With over 20 years experience, the management of Regal Care Trading Ltd pride ourselves on offering a highly professional care service for frail elderly people and for elderly people with Dementia with a personal touch. We are pleases to accept service users both male and female, for long term care or respite care.
The manager of Blair House Carole Brown, has been involved in care work for over 25 years, She started of just working part-time, and has worked her way up through the years, from carer, team leader, deputy manager to manager. She has worked for Regal Care Trading Ltd for nearly 5 years, originally starting at the sister home Park Beck as deputy, then being promoted to Manager at Blair House, Her qualifications are NVQ3, NVQ4 and Level 5 Diploma. The Deputy at Blair is Sharon Chantler, who also has her Level 5 Diploma, and she has just joined to team to help bring new ideas and views into the home.
At Blair House we cater for all dietary needs, and all meals are cooked freshly on the premises. Our kitchen has just been awarded a 5 star rating by Hastings Borough Council. The chef prepares a wide arrange of meals, from roasts, curries, spaghetti bolognaise etc., which are all nutritional and well balanced.
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This inspection took place on 9 and 10 July 2018. The first day of the inspection was unannounced. The inspection was carried out by two inspectors and an expert by experience. An expert by experience is a person who has personal experience of using or caring for someone who uses this type of care service.
Before the inspection the provider completed a Provider Information Return (PIR). This is a form that asks the provider to give some key information about the service, what the service does well and improvements they plan to make. We reviewed the information we held about the home, including previous inspection reports. We contacted the local authority to obtain their views about the care provided. We considered the information which had been shared with us by the local authority and other people, looked at notifications which had been submitted. A notification is information about important events which the provider is required to tell us about by law.
During the inspection we reviewed the records of the home. These included three staff recruitment files, training and supervision records, medicine records, complaint records, accidents and incidents, quality audits and policies and procedures along with information regarding the upkeep of the premises.
We also looked at four care plans and risk assessments along with other relevant documentation to support our findings. This included âpathway trackingâ people living at the home. This is when we check that the care detailed in individual plans matches the experience of the person receiving care. It is an important part of our inspection, as it allows us to capture information about a sample of people receiving care.
During the inspection, we spoke with ten people who lived at the home, two visitors, and 13 staff members, this included the registered manager and provider. We also spoke with two health and social care professionals who visited the service.
We spent time observing people in areas throughout the home and were able to see the interactions between people and staff. We used the short observational framework for inspection (SOFI), which is a way of observing care to help us understand the experience of people who lived at the home. We watched how people were being supported by staff in communal areas. This included the lunchtime meals.
Last updated 03:55:20 18th Oct 2018 - Update Now
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