Blair House

Blair House

24 Pevensey Road
St Leonards On Sea
East Sussex TN38 0LF

Telephone: (01424) 437608
Website: www.regalcarehomes.com

Registered Manager: Carole Brown
Provider Name: Regal Care Trading Ltd
Care home beds: 29

Care Types: Care HomeDementiaLearning disability/autismMental HealthOlder PeoplePhysical Disability


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Overall
Requires improvement

Read overall summary
Last updated 19 September 2017
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

This was an unannounced inspection which took place on 24 July 2017. The inspection team consisted of one inspector and an expert by experience in older people's care and mental health. An expert by experience is a person who has personal experience of using or caring for someone who uses this type of care service.

We reviewed the information we held about the home, including previous inspection reports and the action plan sent to CQC after the previous inspection. We also looked at the Provider Information Return (PIR). This is a form in which we ask the provider to give some key information about the service, what the service does well and improvements they plan to make. We looked at information which had been shared with us by the local authority and quality monitoring team and looked at notifications which had been submitted. A notification is information about important events which the provider is required to tell us about by law.

We observed the care which was delivered in communal areas and spent time talking to staff and people who live at Blair House. We were able to see the interaction between people and staff. This helped us understand the experience of people who could not talk with us. During the inspection we spoke with eight people to find out their views and experiences of the services provided at the home. We also spoke with the nominated individual working on behalf of the provider, registered manager, care staff, cook and one relative. We received feedback prior to the inspection from health professionals who have visited the service.

We reviewed records at the home; these included two staff files including staff recruitment, training and supervision records. We looked at daily records, computerised care plans and other information completed by staff, policies and procedures, accidents, incidents, quality assurance records, meeting minutes, maintenance and emergency plans.

We looked at two people’s care plans and risk assessments in-depth and a further three care plans to follow up on specific areas of care provided. This is an important part of our inspection, as it allowed us to capture information about a sample of people receiving care.

Last updated 08:50:03 16th Jul 2018 - Update Now

To view the latest inspection report compiled by the CQC please click here »

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