Blenheim Care Home

Blenheim Care Home

17 Dunbar Road
Talbot Woods
Dorset BH3 7AZ

Telephone: (01202) 557090

Registered Manager: Denise Chrippes
Provider Name: Blenheim Care Home Limited
Care home beds: 31

Care Types: Care HomeDementiaOlder People

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Last updated 20 May 2017
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection checked whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

This comprehensive inspection took place on 20 April 2017 and was unannounced. The inspection team comprised of two CQC Inspectors and a Specialist Nurse Advisor whose expertise is older people’s nursing care.

Before the inspection we reviewed the information we held about the service. This included information about incidents the provider had notified us of. We also asked the local authority who commission the service and the local safeguarding adults team for their views on the care and service given by the home.

During the inspection we met all of the people living at the service and spoke with 21 of them and four visiting relatives. We requested and received positive written feedback from the service’s GP and spoke with a visiting district nurse who regularly visited the service. We spoke with the manager, the operations manager, five members of care staff and two housekeeping staff. Because some people living in the home were living with dementia and were not able to tell us about their experiences we used the Short Observational Framework for Inspection ( SOFI). SOFI is a specific method of observing care to help us understand the experience of people who could not talk with us.

We observed how people were supported and to establish the quality of care people received we looked in depth at six people’s care, treatment and support records and a large selection of Medicine Administration Records ( MARS). We also looked at records relating to the management of the service including staffing rota’s, staff recruitment, supervision and training records, premises maintenance records, quality assurance records, staff and resident/relative meeting minutes and a range of the providers policies and procedures.

The provider had completed a Provider Information Return (PIR) before the inspection. This is a form that asks the provider to give some key information about the service, what the service does well and improvements they planned to make. We used the information in the PIR to plan and undertake the inspection.

Last updated 12:10:29 21st Jan 2019 - Update Now

To view the latest inspection report compiled by the CQC please click here »

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