Bluebird Care (Bromsgrove & Redditch)

Bluebird Care (Bromsgrove & Redditch)

3 Millennium Court
Buntsford Park Road
Worcestershire B60 3DX

Telephone: (01527) 916442

Registered Manager: Michelle Done
Provider Name: R D (Bromsgrove) Limited

Care Types: Care in your HomeDementiaEating disorderLearning disability/autismMental HealthOlder PeoplePhysical DisabilitySensory ImpairmentSupported LivingYounger Adults

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Last updated 16 December 2015

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

This inspection took place on 9 and 12 November 2015 and was announced. The inspection team consisted of one inspector and an expert by experience. An expert by experience is a person who has had personal experience of using or caring for someone who uses this type of care service. The provider was given 48 hours’ notice because the location provided a domiciliary care service. The provider can often be out of the office supporting staff and we needed to ensure that someone would be in.

As part of the inspection we asked the local authority if they had any information to share with us about the home. The local authority is responsible for monitoring the quality and for funding some of the people receiving care support.

We spoke to eight people who used the service and one relative by telephone. At the service we spoke with the registered manager, the provider and six members of care staff. We looked at the care records of four people to see how their care was planned. We also looked at three staff files, medication records, the on-call forms file, communication records file, spot check records, complaints and compliments logs and the minutes of staff meetings.

Last updated 04:12:13 19th Feb 2019 - Update Now

To view the latest inspection report compiled by the CQC please click here »