Bluebird Care (Peterborough & Rutland)

Bluebird Care (Peterborough & Rutland)

16 Wharf Road
Lincolnshire PE9 2EB

Telephone: (01780) 480881

Registered Manager: Julie Mair
Provider Name: Mason Thomas Limited

Care Types: Care in your HomeDementiaLearning disability/autismOlder PeoplePhysical DisabilitySensory ImpairmentYounger Adults

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Read overall summary
Last updated 9 November 2018
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. The inspection was planned to check whether the provider was meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

The inspection was announced. The provider was given notice of our inspection visit because the location provides a domiciliary care service. We did this because the registered manager is sometimes out of the office supporting staff or visiting people who use the service. We needed to be sure that they would be available to contribute to the inspection.

The inspection team consisted of one inspector and one expert by experience. An expert by experience is a person who has personal experience of using or caring for someone who uses this type of service. Our inspector visited the administration office of the service on 20 February and 6 March 2018. On 19 and 21 February our expert by experience telephoned people who used the service to seek their views about how well it was meeting their needs.

Before the inspection, the provider completed a Provider Information Return (PIR) and we took this into account when we made the judgements in this report. The PIR is information we require providers to send us at least once annually to give some key information about the service, what the service does well and improvements they plan to make. We also reviewed other information that we held about the service such as notifications (events which happened in the service that the provider is required to tell us about) and information shared by other organisations, including the local authority contracting and safeguarding teams.

During our inspection we spoke with 15 people who used the service, the registered manager, three care workers, two of the directors of the company that owns the service and two local healthcare professionals. We looked at a range of documents and written records including two people’s care plans, two staff recruitment files and information relating to the administration of medicines and the auditing and monitoring of service provision.

Last updated 05:32:34 21st Jan 2019 - Update Now

To view the latest inspection report compiled by the CQC please click here »

Bluebird Care Peterborough & Rutland
Bluebird Care (Peterborough & Rutland)Bluebird Care (Peterborough & Rutland)Bluebird Care (Peterborough & Rutland)Bluebird Care (Peterborough & Rutland)