Bowlacre Home

Elson Drive
Stockport Road, Hyde
Stockport
Greater Manchester SK14 5EZ

Telephone: (0161) 368 2615
Website: www.bowlacre.org

Provider Name: Bowlacre Home
Care home beds: 37

Care Types: Care HomeDementiaOlder PeoplePhysical Disability


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Overall
Inadequate

Read overall summary
Last updated 24 August 2018
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

The inspection was prompted in part by notification of an incident following which a person using the service died. This incident is subject to investigation and as a result this inspection did not examine the circumstances of the incident.

However, the information shared with CQC about the incident indicated potential concerns about the management of risk of falls from heights. This inspection examined those risks.

This inspection took place on 6 and 7 June 2018 and was unannounced on the first day. The first day of inspection was undertaken by two adult social care inspectors and an expert by experience. An expert by experience is a person who has personal experience of using or caring for someone who uses this type of care service. This person had experience of this type of service. The second day was undertaken by one adult social care inspector.

Before the inspection we asked the provider to complete a Provider Information Return (PIR). This is a form that asks the provider to give some key information about the service, what the service does well and what improvements they plan to make. We also reviewed information we held about the service and provider, including notifications the provider had sent us. A notification is information about important events which the provider is required to send us by law. We also asked the local authority and Health watch Stockport for their views on the service. No concerns were raised with us.

During our inspection we spoke with nine people who used the service, four visitors, the provider, the registered manager, a care team leader, two care staff, a domestic worker and the cook.

Some of the people living at Bowlacre Home were not able to clearly tell us about their experiences. We used the Short Observational Framework for Inspection (SOFI). SOFI is a way of observing care to help us understand the experience of people who could not talk with us.

We looked at the environment and the standard of accommodation offered to people. We also reviewed four care files, medication administration records (MARs), four staff recruitment files and training and development records as well as information about the management and conduct of the service.

Last updated 01:30:17 21st Jan 2019 - Update Now

To view the latest inspection report compiled by the CQC please click here »

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