Registered Manager: Michael James
Provider Name: Forestglade Limited
Care home beds: 29
Bramble House is a family owned care home specialising in dementia. We are located in the centre of Gloucester and provide care for 29 residents and also support clients and their families who need day care or respite care.
We are committed to the provision of person-centred quality care for our residents as well as support and advice for their loved ones. The home is continuously being refurbished and our passion is to provide a warm, homely and friendly environment for our residents.
Our staff are professional, committed and friendly, they all receive regular training with a dementia specific focus. In order to meet the needs of our residents, we pride ourselves on our knowledge of dementia and work closely with dementia experts.
Central to our ethos is to promote equality, to respect our residents as individuals, to uphold their rights to make their own choices, to promote and maintain their independence, to respect their privacy and to maintain their dignity at all times.
Our sister company Bramble Home Care is also able to offer care within your own home.
Please do contact us if you would like more information and we will be happy to offer any support or answer any questions that you have in relation to your – or your loved ones’ specific needs.
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
The service was last inspected in September 2014 when it was meeting the regulations at that time. The inspection took place on 9 and 10 January 2017 and was unannounced. One inspector carried out the inspection.
Before the inspection, we reviewed the information we held about the service from the Provider Information Return (PIR) The PIR is a form in which we ask the provider to give us some key information about the service, what the service does well and any improvements they plan to make. We also reviewed other information we held about the service such as from notifications. A notification is information about important events which the service is required to send us by law.
We used the Short Observational Framework for Inspection (SOFI). SOFI is a way of observing care to help us understand the experience of people who could not talk with us.
We met 16 people who were living in the home, and two visitors. The staff we spoke with included the registered manager, a director of the organisation, the assistant manager, five care staff and domestic and catering staff.
We viewed three peopleâs, care records staff training records staff recruitment files, supervision records and staff duty rotas. We also checked a number of other records relating to the way the home was run. These included team meetings records, survey results quality monitoring checks, audits, complaints records.
Last updated 02:16:44 23rd Mar 2018 - Update Now
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