Registered Manager: Michael James
Provider Name: Forestglade Limited
Care home beds: 29
Bramble House is a family owned care home specialising in dementia. We are located in the centre of Gloucester and provide care for 29 residents and also support clients and their families who need day care or respite care.
We are committed to the provision of person-centred quality care for our residents as well as support and advice for their loved ones. The home is continuously being refurbished and our passion is to provide a warm, homely and friendly environment for our residents.
Our staff are professional, committed and friendly, they all receive regular training with a dementia specific focus. In order to meet the needs of our residents, we pride ourselves on our knowledge of dementia and work closely with dementia experts.
Central to our ethos is to promote equality, to respect our residents as individuals, to uphold their rights to make their own choices, to promote and maintain their independence, to respect their privacy and to maintain their dignity at all times.
Our sister company Bramble Home Care is also able to offer care within your own home.
Please do contact us if you would like more information and we will be happy to offer any support or answer any questions that you have in relation to your – or your loved ones’ specific needs.
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This was a focus inspection as some concerns had been raised with CQC about the quality of care provided at the home. The actions taken and reassurances that the registered manager had provided helped to inform the planning of the inspection. The inspection took place on 24 and 25 April 2018 and was unannounced. The inspection was carried out by one inspector and an expert by experience. An expert-by-experience is a person who has personal experience of using or caring for someone who uses this type of care service.
This service was last inspected in January 2017 and was rated as âGoodâ. Before the inspection we reviewed the information we held about the service and provider as well as previous inspection reports and notifications about important events which the service is required to send us by law.
During the inspection we spent time walking around the home and observing how staff interacted with people. We used the Short Observational Framework for Inspection (SOFI). SOFI is a way of observing care to help us understand the experience of people who could not talk with us.
We spoke with three people and four peopleâs relatives. We looked at the care plans and associated records of five people. We also spoke with four care staff, the chef, the activities coordinator, assistant manager, the registered manager and a representative of the provider. We received feedback from two health care professionals and the local authority commissioners.
We looked at staff files relating to their training and personal development as well as the homeâs recruitment procedures. We also checked the latest records concerning complaints and concerns, safeguarding incidents, accident and incident reports and records relating to the management of the home including quality assurance reports.
Last updated 09:58:44 16th Jul 2018 - Update Now
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