Castle Cavendish Works
Nottinghamshire NG7 5PN
Telephone: 07939 122309
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the registered persons continued to meet the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service and to provide a rating for the service under the Care Act 2014.
Before the inspection, the registered persons completed a Provider Information Return (PIR). This is a form that asks them to give some key information about the service, what the service does well and improvements they plan to make. We also examined other information we held about the service. This included notifications of incidents that the registered persons had sent us since our last inspection. These are events that happened in the service that the registered persons are required to tell us about.
The inspection was carried out on 27 July and 8 September 2017 and was announced because the location provides a domiciliary care service and we needed to be sure that someone would be in.. The inspection team consisted of an inspector and an inspection manager.
Local commissioners of the service, Healthwatch Nottinghamshire,
Healthwatch Nottingham and health and social care professionals involved with the service were contacted to obtain their views about the quality of the care provided by the service.
During our inspection we spoke with three people who used the service, five relatives, three members of care staff, two managers and the registered manager. We looked at the care plans of five people who used the service and any associated daily records such as the daily log and medicine administration records (MAR). We looked at four staff files as well as a range of records relating to the running of the service such as quality audits and training records.
Last updated 11:29:35 21st May 2018 - Update Now
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