Bromley Park Dementia Nursing Home

Bromley Park Dementia Nursing Home

75 Bromley Road
Kent BR3 5PA

Telephone: (020) 8650 5504

Provider Name: Nellsar Limited
Care home beds: 50

Care Types: Care Home with NursingDementiaOlder People

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Requires improvement

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Last updated 25 November 2017
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection checked whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.’

This inspection was carried out as the home had been placed in special measures at the last comprehensive inspection on 6, 7 and 10 April 2017. Some incidents were brought to the attention of the local authority and clinical commissioning group (CCG), by the home and CQC during this inspection and a provider concerns process was put in place. We carried out this inspection to check that sufficient progress had been made to reduce risks and meet the fundamental standards.

This inspection took place on 24 and 25 October 2017 and was unannounced. On the first day the inspection team consisted of two inspectors and a pharmacy inspector. On the second day the inspection team consisted of one inspector, a specialist advisor in nursing and dementia and an expert by experience. An expert-by-experience is a person who has personal experience of using or caring for someone who uses this type of service.

Before the inspection we looked at the information we held about the service including any notifications they had sent us. A notification is information about important events that the provider is required to send us by law. We used information the provider sent us in the Provider Information Return. This is information we require providers to send us at least once annually to give some key information about the service, what the service does well and improvements they plan to make. We also contacted the local authority safeguarding and commissioning teams to seek their views about the home.

At the inspection most people were living with dementia and unable to express their views about their care. We spoke with people living at the home, three family members and two visitors. We spent time on both days observing staff and people interacting and tracked that the care provided met their needs. During the inspection we used the Short Observational Framework for Inspection (SOFI). SOFI is a way of observing care to help us understand the experience of people who could not talk with us about their experiences of their care.

We spoke with three care workers, three nurses, three senior care workers, an activities coordinator, the administrators, the maintenance person, the chef and members of the management team.

We looked at nine care records of people at the home and six staff recruitment and training records. We spoke with a visiting health care professional. We also looked at records related to the management of the service such as fire and maintenance checks and audits. Following the inspection we sought feedback from two other health and social care professionals.

Last updated 10:51:09 21st May 2018 - Update Now

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