Provider Name: Broomfield Care Ltd
Broomfield Care is a small local care agency that specialises in providing outstanding support for individuals in the Gloucester area, who are in need of quality care from personal care to social outings, to enable them to live independently in their own home.
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We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
We gave the service prior notice of the inspection visit because it is small and the manager is often out of the office supporting staff or providing care. We needed to be sure that they would be in.
Inspection site visit activity started and ended on 7 September 2018 when we visited the office location. This inspection was carried out by one inspector. We spoke with the registered manager, the care manager and three members of care staff. We reviewed care records, staff records and policies and procedures relating to the management of the service. Following the inspection, we spoke with one person using the service and received comments from the relatives of four other people. We also received comments from a social care professional and a health care professional.
We used information the provider sent us in the Provider Information Return. This is information we require providers to send us at least once annually to give some key information about the service, what the service does well and improvements they plan to make.
Last updated 02:35:13 22nd Jan 2019 - Update Now
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