62 Stratford Road
Hertfordshire WD17 4JB
Telephone: (01923) 888232
Registered Manager: Emma Parker
Provider Name: Bupa Care Homes (AKW) Limited
Care home beds: 91
Brunswick Court provides support to older people, welcoming both long and short-term nursing and residential stays, and offering convalescence, palliative, and respite care.
It can also provide care for people living with Huntington’s.
Purpose-built Brunswick Court has four comfortable lounges that are ideal for socialising, relaxing or welcoming visitors. Bedrooms are en-suite with walk-in showers, include televisions, call systems and are surrounded by well-maintained gardens that include a spacious patio areas and pond.
Brunswick Court sits well placed in a quiet residential area of town – close to the centre of Watford. This means residents have peace and quiet at all times, but are also well-connected to the town centre when they want to get out and about.
The home is also close to Cassiobury park which many of the residents enjoying visiting during the summer months.
There’s a real sense of community at the home. Having its own large activities room and dedicated activities team, allows Brunswick Court to offer a 7-day activities programme.
The staff work to discover what residents enjoy doing and the home’s social calendar is organised around those interests. So whether your loved one already has a hobby or would like to take up a new one, there’s lots of exciting activities to get involved in. Anyone is welcome to pop in and join in, whether you’re friend, relative or loved one.
The chef takes a personal approach to diet, and meals are catered to individual tastes. There are always cold snacks and alternatives available throughout the day. This home is open to local authority funded residents, get in touch to find out more.
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This inspection took place on 20 and 22 September 2017 and was unannounced. The inspection was undertaken by one inspector, a specialist advisor and two experts by experience on the first day and one inspector on the second day. An expert by experience is a person who has personal experience of using or caring for someone who uses this type of care service. The experts used for this inspection had experience of a family member using this type of service. The specialist advisor was a registered nurse who had experience in providing and managing the care of people living with complex needs and people living with dementia.
Before the inspection, we asked the provider to complete a Provider Information Return (PIR). This is a form that asks the provider to give some key information about the service, what the service does well and improvements they plan to make. We also reviewed the information available to us about the service such as information from the local authority, information received about the service and notifications. A notification is information about important events which the provider is required to send us by law.
During the inspection we spoke with 19 people who lived at the service and eight relatives. We also spoke with ten care workers, three nurses, the deputy manager and two supporting managers from the provider organisation.
We carried out observations of the interactions between staff and the people living at the service. We reviewed the care records and risk assessments of eight people who lived at the service and also checked medicines administration records to ensure these were reflective of peopleâs current needs.
We looked at five staff records and the training records for all the staff employed at the service to ensure that staff training was up to date. We reviewed additional information on how the quality of the service was monitored and managed to drive future improvement.
Last updated 09:42:14 22nd Jan 2019 - Update Now
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