410 Burton Road
Derbyshire DE23 6AJ
Telephone: (01332) 365240
Provider Name: Primus Healthcare Limited
Care home beds: 31
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
The inspection was unannounced. The inspection was carried out by one inspector and an expert by experience. An expert by experience is a person who has personal experience of using or caring for someone who uses this type of care service.
Prior to the inspection, we asked the provider to complete a Provider Information return (PIR). The PIR is a form that asks the provider to give some key information about the service, what the service does well and improvements they plan to make.
We also reviewed the notifications we had been sent. Notifications are changes, events or incidents that providers must tell us about.
We used a variety of methods to inspect the service. We observed how people were supported during individual tasks and activities. We also spoke with five people living in the service, four relatives, the registered manager, the deputy manager, a nurse working in the service, the activities organiser and two care staff.
We looked at records relating to all aspects of the service including care, staffing and quality assurance. We also looked in detail at three peopleâs care records.
Last updated 08:08:53 20th May 2018 - Update Now
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