Registered Manager: Angie Ryan
State of the Art Development opening in the Autumn providing care to 72 residents
- Residential, Nursing & Dementia Care
- Internet Wifi
- Private Dining/Hospitality Services
- Scenic Lift overlooking Landscaped Gardens
- All Inclusive Packages
- Choice of Luxurious Premium Rooms
- Hairdressing Salons
- Sky+ Family Package
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This inspection took place on 10 and 11 January 2018 and was unannounced. The inspection was carried out by one inspector and an expert by experience. An expert by experience is a person who has personal experience of using or caring for someone who uses this type of care service.
Before our inspection we reviewed the information we held about the service. We reviewed notifications the registered provider had sent us. A notification is important information about particular events that occur at the service that the provider is required by law to tell us about. The local safeguarding team and GP surgery provided information about their contact with the home.
We used information the provider sent us in the Provider Information Return. This in information we require providers to send us at least once annually to give some key information about the service, what the service does well and improvements they plan to make.
During our inspection we spoke with 18 people who lived at the service, ten relatives, the registered manager, 1 registered nurse, 1 senior carer, 2 care assistants, 1 daily activities coordinator and the chef. We looked at the care records for five people and records that related to health and safety and quality monitoring. We looked at medication administration records (MARs). We observed how people were cared for in the communal areas.
Last updated 09:12:58 15th Sep 2018 - Update Now
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