78 Pellhurst Road
Isle of Wight PO33 3BS
Telephone: (01983) 564184
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This inspection took place on 6 and 9 February 2017 and was unannounced. The inspection was undertaken by one inspector.
Before the inspection we reviewed information we held about the home including previous inspection reports and notifications. A notification is information about important events which the service is required to send us by law. The manager completed a Provider Information Return (PIR). This is a form that asks the provider to give some key information about the service, what the service does well and improvements they plan to make.
We spoke with five people living at the home and six visitors. We spoke with the manager, five care staff and ancillary staff including the cook and housekeeping staff. We also spoke with seven visiting health and social care professionals. We looked at care plans and associated records for six people, staff duty records, staffing records, records of accidents and incidents, policies and procedures and quality assurance records. We observed care, support and activities being delivered in communal areas. We used the Short Observational Framework for Inspection (SOFI). SOFI is a way of observing care to help us understand the experience of people who could not talk with us.
Last updated 08:21:27 22nd May 2018 - Update Now
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