48 St Johns Road
Isle of Wight PO36 8HE

Telephone: (01983) 402314

Care Types: Care HomeDementiaMental HealthOlder PeoplePhysical Disability

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Requires improvement

Read overall summary
Last updated 30 January 2018
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection checked whether the provider was meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

The inspection was unannounced and was carried out on 27 November 2017 and 13 December 2017 by one inspector. Before the inspection, we reviewed the information that we held about the service including previous inspection reports and notifications. A notification is information about important events, which the service is required to send us by law.

We spoke with three people using the service and engaged with two others. We observed care and support being delivered in communal areas of the home. We spoke with three members of care staff and the registered manager.

We looked at care plans and associated records for four people using the service. We also looked at staff duty records and other records related to the running of the service, such as, recruitment files, records of complaints, accidents and incidents, policies and procedures and quality assurance records.

The home was last inspected in August 2015 when it was rated good.

Last updated 11:40:27 22nd May 2018 - Update Now

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