Caremark (Leeds)

Caremark (Leeds)

Bow House, Northwest Business Park
1 Servia Hill
West Yorkshire LS6 2QH

Telephone: (0113) 264 4466

Provider Name: Caremark (Leeds)

Care Types: Care in your HomeDementiaDrug or Alcohol DependanceEating disorderLearning disability/autismMental HealthOlder PeopleSensory ImpairmentYounger Adults

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Last updated 18 July 2018
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection checked whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

Inspection site visit activity started on 15 May 2018 and ended on 1 June 2018. We visited the office location on 15 and 18 May 2018 to meet with the registered provider, the registered manager and office staff and to review care records and policies and procedures. One inspector was present at the office on the first day of inspection, a second inspector was present on the second day. An assistant inspector supported the inspectors by speaking with three people who used the service and 11 relatives by telephone. One inspector also contacted staff who worked at the service by telephone.

Before our inspection we reviewed the information we held about the service. We reviewed notifications of incidents that the provider had sent us since their registration. A notification is information about important events, which the service is required to send us by law. We also contacted the local authorities that commission services from the provider to gain their views about the service. We reviewed the information the provider sent us in the Provider Information Return. This is information we require providers to send us at least once annually to give some key information about the service, what the service does well and improvements they plan to make.

We looked at 11 records which related to people's individual care needs. We viewed five staff recruitment files, training records for all staff, and records associated with the management of the service. This included policies and procedures, people and staff feedback, and the complaints process.

Last updated 04:02:08 17th Jan 2019 - Update Now

To view the latest inspection report compiled by the CQC please click here »

Caremark (Leeds)