Carers Trust Cambridgeshire

Carers Trust Cambridgeshire

Unit 4 The Meadow
Meadow Lane
St Ives
Cambridgeshire PE27 4LG

Telephone: (01480) 499090
Website: www.carerstrustcambridgeshire.org

Registered Manager: Sadie Andrews
Provider Name: West Anglia Crossroads Caring for Carers

Care Types: Care in your HomeDementiaLearning disability/autismOlder PeoplePhysical DisabilitySensory ImpairmentSupported Living - Learning Disability OnlyYounger Adults


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Last updated 4 December 2018
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

This comprehensive (planned) inspection took place between 5 and 26 October 2018 and was announced.

The inspection was carried out by one inspector.

As part of the inspection, we reviewed the information available to us about the service, such as the notifications that they had sent us. A notification is information about important events which the provider is required to send us by law. Due to technical problems, we were unable to use the Provider Information Return that they completed. This is information we require providers to send us at least once annually to give some key information about the service, what the service does well and improvement they plan to make. We took this into account when we inspected the service and made the judgements in this report.

During our inspection, we spoke with four people using the service and four relatives. We also spoke with six members of care staff, the organisation’s training manager and the registered manager. We checked five people’s care records and medicines administration records (MARs). We checked records relating to how the service is run and monitored, such as audits, accidents and incidents forms, staff recruitment, training and health and safety records.

Last updated 12:29:54 18th Feb 2019 - Update Now

To view the latest inspection report compiled by the CQC please click here »