Caring Angels Home Care – Head Office

Suite 4 Heritage House
51 Racecourse Crescent
Shropshire SY2 5BW

Telephone: (01743) 588484

Registered Manager: Rebecca Morris
Provider Name: Caring Angels Home Care Limited

Care Types: Care in your HomeDementiaOlder PeoplePhysical DisabilitySensory Impairment

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Last updated 3 May 2017
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection checked whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

This inspection took place on 16 March 2017 and was announced. The provider was given 48 hours’ notice because the location provides a domiciliary care service and we needed to be sure that someone would be in.

The inspection was conducted by one inspector.

As part of the inspection we reviewed the information we held about the service, such as statutory notifications we had received from the provider. A statutory notification is information about important events which the provider is required to send us by law. We asked the local authority and Healthwatch if they had information to share about the service provided. We used this information to plan the inspection.

During the inspection we spoke with seven people who used the service and two relatives. We spoke with six staff which included the registered and deputy managers and four care staff. We viewed three records which related to assessment of needs and risks. We also viewed other records which related to the management of the service such as complaints, quality assurance processes and three recruitment records.

Last updated 11:26:04 18th Apr 2018 - Update Now

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