233 Queens Terrace
North Humberside HU19 2HH
Telephone: (01964) 613168
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
The inspection took place on 17 March 2016 and was unannounced. The inspection team consisted of one Adult Social Care (ASC) inspector.
Before this inspection we reviewed the information we held about the home, such as notifications we had received from the registered provider, information we had received from the local authorities who commissioned a service from the registered provider and information from health and social care professionals. The registered provider submitted a provider information return (PIR) prior to the inspection; this is a document that the registered provider can use to record information to evidence how they are meeting the regulations and the needs of people who live at the home.
On the day of the inspection we spoke with a member of staff, the deputy manager, the compliance manager and one person who lived at the home. We observed people going about their day to day life and looked around communal areas of the home and some bedrooms, with peopleâs permission. We also spent time looking at records, which included the care records for two people who lived at the home, the recruitment records for two members of staff and other records relating to the management of the home, such as staff training, quality assurance and maintenance of the premises.
Last updated 12:30:26 22nd May 2018 - Update Now
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