Registered Manager: Webster, Shelley Elizabeth
Provider Name: Celtic Care Services Limited
Throughout Wiltshire, Celtic Care Services will provide you with a high quality personalised care and support service to help you to retain or regain your independence and enable you to stay in the comfort of your own home.
Domiciliary care is a real alternative to a residential or nursing home
Established in 2001, Celtic Care Services is a family owned and run domiciliary care provider (often referred to as home care or social care). We are the domiciliary care provider of choice in Chippenham, Corsham, Calne and surrounding towns and villages.
We have also recently expanded the areas we cover to include Wootton Bassett, Swindon, Marlborough and surrounding areas with the opening of our new branch in Chiseldon.
We offer a wide range of flexible services including all aspects of personal care including help getting up in the morning or accessing a bath or shower, social care including assisting you to go shopping or accompanying you to groups or social activities, and also complex care for people with more individual health care needs.
These services are available to children, adults and the more elderly members of our community and can be long term or purely for short periods; to help during holidays or just to enable you to regain your independence.
All our services are individually tailored to your preferences and are continually adapted to meet your changing needs.
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This inspection took place on 28 September 2017 and was announced. We returned on 5 October 2017 to complete the inspection and provide feedback to the provider.
The inspection was completed by one inspector. Before the inspection, we reviewed all of the information we hold about the service, including notifications sent to us by the provider. Notifications are information about specific important events the service is legally required to send to us. We reviewed the Provider Information Record (PIR). The PIR was information given to us by the provider and sets out their assessment of what they are doing well and any improvements they plan to make.
As part of the inspection we spoke with five people who used the service, two relatives, the nominated individual for the provider, the registered manager and four members of care staff. We also looked at records about the management of the service.
Last updated 08:35:19 22nd Jan 2019 - Update Now
To view the latest inspection report compiled by the CQC please click here »