Church View Nursing Home
Rainer Close, Stratton St Margaret
Wiltshire SN3 4YA
Telephone: (01793) 820761
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This inspection took place on 9, 11 and 18 January 2017. The first day of the inspection was unannounced.
The inspection was carried out by three inspectors, a pharmacy inspector, a specialist advisor who was a nurse and an expert by experience. An expert by experience is a person who has personal experience of using or caring for someone who uses this type of care service. One of the inspectors was present throughout the inspection. The others attended on the first day only.
In order to gain people's experiences of the service, we spoke with 17 people, 8 relatives and one health/social care professional. We spoke with two senior managers, two managers and 15 staff. After the inspection, we contacted four health/social care professionals for further feedback. One of these professionals responded.
We looked at people's care records and documentation in relation to the management of the home. This included staff training and recruitment records and quality auditing processes. We looked around the premises and observed interactions between staff and people who used the service. We did not use the Short Observational Framework for Inspection (SOFI). This was because people were able to share their views and those who could not do this, were in their rooms and not in communal areas. SOFI is a way of observing care to help us understand the experience of people who could not talk with us.
Before our inspection, we looked at previous inspection reports and notifications we had received. Services tell us about important events relating to the care they provide using a notification.
Last updated 12:50:07 13th Jul 2018 - Update Now
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