Corinium Care Limited

Corinium Care Limited

George Street
Gloucestershire GL6 0AG

Telephone: (01453) 839290

Registered Manager: Clare Janik
Provider Name: Corinium Care Limited

Care Types: Care in your HomeDementiaLive-in CareMental HealthOlder PeoplePhysical DisabilitySensory ImpairmentYounger Adults

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Last updated 13 January 2018
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection checked whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.’ This was a comprehensive inspection.

This inspection took place on 12, 27 and 30 October 2017 and we spoke to people and their relatives on the telephone. The inspection was announced. We gave the provider 48 hours advance notice of the inspection. We did this to ensure staff would be available to meet us at the agency’s office. Inspection site visit activity started on 12 October when an Expert by Experience telephoned people who used the service and their relatives and ended on 30 October after our second visit to the agency office. We visited the office location on 27 and 30 October to see the manager, office staff and to review care records, policies and procedures. The inspection also included telephone calls to care workers on 9 November. The inspection was carried out by one inspector and an Expert by Experience who telephoned people and their relatives. An Expert by Experience is a person who has personal experience of using or caring for someone who uses this type of care service.

We reviewed the information sent to us in the provider information return (PIR). The PIR is a form that asks the provider to give some key information about the service, what the service does well and improvements they plan to make. Before this inspection we reviewed information we have about the service including notifications. A notification is a report about important events which the service is legally required to send us. We also had feedback from healthcare professionals.

We spoke with six people using the service and two relatives on the telephone. We had an email response from four relatives and one healthcare professional. We had feedback from CQC questionnaires from 23 people using the service, 10 relatives, 111 staff and two healthcare professionals. We spoke with six care workers on the telephone and one field care manager. During the agency inspection we spoke with a representative of the provider, the registered manager, two care managers and three office staff in charge of administration, bookings and marketing. We reviewed eight care records for people who received personal care including their medicine record and checked records relating to four staff recruitment, three staff training and supervision records. We also looked at various records related to the management of the service.

Last updated 06:51:17 22nd Mar 2018 - Update Now

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