Crispin Court Care Home

Crispin Court Care Home

385a Stone Road
Staffordshire ST16 1LD

Telephone: (01785) 785900

Registered Manager: Lorraine Ford
Provider Name: Avery Homes Stafford Limited

Care Types: Care HomeDementiaMental HealthOlder PeoplePhysical DisabilitySensory ImpairmentYounger Adults

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Last updated 9 August 2017
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection checked whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

The inspection was the first comprehensive inspection which took place on 15 June 2017 and was unannounced.

The inspection team consisted of two inspectors and an expert by experience. An expert-by-experience is a person who has personal experience of using or caring for someone who uses this type of care service. We reviewed the information we held about the service. This included statutory notifications we had received, which are notifications the provider must send us to inform us of certain events, such as serious injuries. We used this information to help us plan our inspection.

During the inspection we spoke with eight people who used the service. We spoke with the deputy manager, regional manager, one acting team leader, two senior care staff and three care staff. The registered manager was unavailable on the day of the inspection site visit but contributed to the inspection by email after the site visit had concluded.

We used the Short Observational Framework for Inspection (SOFI). SOFI is a way of observing care to help us understand the experience of people who could not talk with us. We reviewed a range of records about how people received their care and how the service was managed. These included five care records, medicine administration records, three staff records and records relating to the management of the service such as quality audits, complaints, safeguarding and accident records.

Last updated 08:12:56 17th Apr 2018 - Update Now

To view the latest inspection report compiled by the CQC please click here »

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