Registered Manager: Kerry Johnson
Provider Name: Nicholas James Care Homes Ltd
Care home beds: 13
Dale Mount is situated in rural Southfleet. It offers extensive grounds with beautiful country side views. We boast to have extremely large gardens with a variety of wildlife so there is always something to view. Dale Mount is a distinctive house registered for 13 clients and is situated on the same grounds as dale lodge.
With over 20 years experience, the management of Nicholas James Care Homes LTD pride ourselves on offering a highly professional care service for frail elderly people and for elderly people with dementia , and providing a homely environment with dignified person centre care with a personal touch.
Dale Mount is within a short distance of the local pub & picturesque garden centre which we use for external days out. The company has a minibus for trips further afield when required.
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social care Act 2008 as part of our regulatory functions. This focused inspection was planned to check whether the provider was meeting the legal requirements and regulations associated with the Health and Social Care Act.
We carried out an unannounced focussed inspection of Dale Mount on 6 February 2017. This inspection was done to check that improvements to meet legal requirements planned by the provider after our 7 and 8 April comprehensive inspection had been made. The team inspected the service against one of the five key questions we ask about the service: is the service well-led? This is because the service was not meeting some legal requirements. The inspection was undertaken by one inspector.
Before our inspection, we reviewed our previous report and the information we held about the service.
During our inspection, we looked at the auditing and quality assurance records at the service, two peopleâs care plans, two members of staff, two people that used the service and the registered manager.
Last updated 07:10:40 21st May 2018 - Update Now
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