Registered Manager: Wendy Harvey
Provider Name: Care UK Community Partnerships Ltd
Care home beds: 60
Davers Court, located on the outskirts of Bury St Edmunds, provides residential, dementia and nursing care to older people.
There is also The Davers Club on the same site as the care home, which offers day care to local residents.
The home offers 60 en suite bedrooms and is designed to give residents lots of space, choice and luxury. There is a coffee shop as you enter the home, a hair and beauty salon so that residents can feel pampered and a cinema. Bedrooms on the ground floor have their own door to the beautiful landscaped gardens and patio area, to enjoy the outside space which has plenty of seating.
The care team gets to know each resident, to find out their likes and dislikes, what food they enjoy and the hobbies they love. This is then used to put together a personalised care plan to meet all their individual needs. The lifestyle team create daily individual and group activities so there is plenty for residents to choose from and help them continue living independent and fulfilling lives.
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection checked whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This comprehensive unannounced inspection took place on 12 and 14 July 2017, and was undertaken by an inspector and an expert by experience. An expert by experience is a person who has personal experience of using or caring for someone who uses this type of care service.
Before the inspection we looked at information we held about the service including notifications. A notification is information about important events which the service is required to send us by law. We also reviewed the previous inspection reports and the action plan which the service had supplied following this inspection.
During the inspection we used the Short Observational Framework for Inspection (SOFI). SOFI is a way of observing care to help us understand the experience of people who could not talk with us.
We also reviewed all other information sent to us from other stakeholders, for example the local authority and members of the public.
During our inspection we spoke with eight people, six relatives, the registered manager, the regional director, five care staff and the activities coordinator. We reviewed six care files, six staff recruitment files and their support records, audits and policies that were held at the service.
Last updated 12:04:41 15th Mar 2018 - Update Now
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