7 Huntley Close
Middlesex TW19 7DD
Telephone: (01784) 254322
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
We visited the home on 15 July 2016 and it was an unannounced inspection. The inspection was conducted by one inspector so that we did not cause any unnecessary anxiety to people who lived there.
Prior to the inspection we reviewed the Provider Information Record (PIR) and previous CQC inspection reports. The PIR is a form that asks the provider to give some key information about the home, what the home does well and improvements they plan to make.
We gathered information about the home by contacting the local authority safeguarding and quality assurance team. The local authority and safeguarding team did not identify any concerns about the home. We also reviewed records we held which included notifications, complaints and any safeguarding concerns. A notification is information about important events which the home is required to send us by law.
During the inspection we spoke to one person living at the home, one member of staff, the providerâs locality manager and assistant locality manager. We observed care and support in communal areas and looked at two bedrooms with the agreement of the relevant person. We looked at records relating to people and the home such as three care records, one staff file, medicines records, training information, policies and procedures and other documentation relevant to the management of the home. After the inspection, we spoke to one relative to get their views on the care and support provided.
We last inspected the service on 1 September 2014 where no concerns were identified.
Last updated 03:00:23 21st Mar 2018 - Update Now
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