Registered Manager: Mark Topps
Provider Name: Eastern County Care Limited
Care home beds: 13
Little Wakering House specialises in providing a caring and supportive environment for adults, aged 18 to 65 years, who have learning difficulties and/or mental health issues. Our qualified and caring staff treat all residents with dignity, respect and great encouragement.
We take pride in creating a safe and homely environment, where the unique needs of each person are acknowledged and fulfilled.
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection checked whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This inspection took place on 08 November 2018 and was unannounced. The inspection was carried out by one inspector.
As part of the inspection, we reviewed the information available to us about the service, such as the notifications they had sent us. A notification is information about important events, which the provider is required to send us by law. We looked at the Provider Information Return. This is a form we ask the registered provider to complete detailing key information about the service, what the service does well and what improvements they plan to make.
During our inspection visit, we spoke with five people, observed how they were being supported and how staff interacted with them. We also spoke with four members of staff including support workers, the activity coordinator and the registered manager. We contacted two relatives by telephone following this inspection. We checked two people's care and medicines administration records. We also looked at records and audits relating to how the service is run and monitored, including recruitment and training for two staff and health and safety records relating to the service.
Last updated 03:11:15 18th Feb 2019 - Update Now
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