Registered Manager: Julie Anne Lee
Provider Name: Ideal Carehomes (Number One) Limited
Care home beds: 64
Ebor Court is an impressive and newly built care home in York offering residential and dementia care.
The professional and well trained team on staff are available 24 hours a day should you need assistance, and will take the time to get know you so you can be assured a person-centred professionally delivered care experience.
On-site facilities include:
- Cinema Room
- Landscaped gardens
- Activities room
All 64 of the beautifully finished en-suite bedrooms are furnished with:
- Flat screen TV
- DVD player
As with all Ideal Carehomes homes, Ebor Court provides care on an all-inclusive basis meaning you can concentrate on enjoying your time safe in the knowledge there are no hidden extras.
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the registered provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This inspection took place on 7 and 15 February 2018 and was unannounced.
The inspection was carried out by three Adult Social Care Inspectors, a Specialist Advisor (with specialism in dementia care), and two Experts by Experience on the first day of our inspection. An Expert by Experience is a person who has experience of using or caring for someone who uses this type of care service. The second day of the inspection was conducted by one Adult Social Care Inspector.
At the last four inspections the home was rated Requires Improvement. We conducted a full comprehensive rated inspection to check all aspects of the service again. Before the inspection we reviewed the information we held about the service, which included notifications sent to us. Notifications are when registered providers send us information about certain changes, events or incidents that occur. We also sought feedback from City of York Council's contracts and commissioning team.
As part of this inspection we spoke with ten people who used the service, five care staff, the registered manager, the administrator and the nominated individual for the provider. We also spoke with four relatives of people who used the service, four visitors and two visiting healthcare professionals. We looked at 11 people's care records, four care staff recruitment and induction files, training records and a selection of records used to monitor the quality of the service. We also spent time in the communal areas of the home and made observations throughout our visits of how people were being supported. We carried out observations using the short observational framework for inspections (SOFI). SOFI is a tool used to capture the experiences of people who use services who may not be able to express this for themselves.
Last updated 10:43:44 22nd Jan 2019 - Update Now
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