Provider Name: Akari Care Limited
Care home beds: 60
Edgeley House Care Home is situated in Whitchurch, a thriving market town in Shropshire, two miles east of the Welsh border, with pleasant parks, lots of independent shops and good transport links.
Edgeley House sits in its own grounds, with a long drive set in well-maintained and attractive gardens. Our home has recently been refurbished, but has retained the nice homely feel that greets all our visitors.
The people that make up out team are very professional and caring in a very down-to-earth way. They really get to know our residents, and this is made easier because we have open access 24 hours a day for relatives.
We firmly believe in keeping our residents active, mentally and physically, and we have an Activities Co-ordinator who supports staff in this. Residents are encouraged to get involved in day-to-day activities – to do many of the things that they used to do in their own homes, such as folding washing, setting the table, buttering bread, and so on. This helps to give them a sense that this is their home.
Of course, we have other activities, and we have a residents committee which drives us forward in the decisions we make about what the activities will be, and they are very active and vocal in this!
We have trips out when transport is available, bingo sessions, entertainers, visits from local schools, the WRVS, a lady who reads poetry, a gent who brings animals into the home, and more besides!
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This inspection took place on 18 and 20 July 2016 and was unannounced.
The inspection team consisted of two inspectors, a specialist advisor in nursing and dementia care and an expert-by-experience. An expert-by-experience is a person who has personal experience of using or caring for someone who uses this type of care service.
We reviewed information we held about the service. We looked at our own system to see if we had received any concerns or compliments about the home. We analysed information on statutory notifications we had received from the provider. A statutory notification is information about important events which the provider is required to send us by law.
We asked the local authority and Healthwatch for any information they had which would aid our inspection.
We spoke with seven people receiving support, the manager, deputy manager, dementia lead, six care staff, two nurses, two relatives, regional manager, two visiting healthcare professionals and the activities co-ordinator. We viewed the care plans for eight people, including assessments of risk, consent and medicines. We saw records of quality checks completed by the provider, incident and accident records, resident and family engagement and compliments and complaints records.
Last updated 12:17:31 17th Apr 2018 - Update Now
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