Gladstone Business Centre
Gladstone Road East
Northamptonshire NN5 7QA
Telephone: (01604) 600609
Registered Manager: Washington Ushamba
Provider Name: Elyon Healthcare Ltd
Elyon Healthcare aims is to help individuals experience a better quality of life in an environment that’s safe, comfortable and familiar, offering short and long term packages for individuals of all ages and abilities.
Our ethos to care is simple, to lead the way in providing the best quality home care services and helping people make a real choice between receiving care at home or hospital or care home.
In doing so we also aim is to promote independent living within the comfort of your own home, to help enable you to pursue a life that’s as full and interesting as possible. Whether you require care for yourself or a loved one, we have vast experience of serving others and are dedicated to meeting all your needs.
We are passionate about meeting and exceeding the expectations of our clients, in doing so we earn their recommendation to others. We value consistency and believe in providing excellent care through compassion, experience and our desire to help others.
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This inspection took place between 15 and 25 November 2016. The inspection was announced and was undertaken by one inspector. We gave 24 hoursâ notice of the inspection as the service is small and we needed to be sure that they would be in.
We reviewed the information we held about the service, including statutory notifications that the provider had sent us. A statutory notification is information about important events which the provider is required to send us by law.
During this inspection we spoke with two people who used the service and two relatives of people who could not speak for themselves. We also looked at care records relating to three people. In total we spoke with nine members of staff, including four care staff, two team leaders, the clinical lead, the registered manager and the provider. We looked at five records in relation to staff recruitment and training, as well as records related to the quality monitoring of the service.
Last updated 11:17:59 22nd Mar 2018 - Update Now
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