Gabriel Court Limited

17-23 Broadway
Northamptonshire NN15 6DD

Telephone: (01536) 510019

Registered Manager: Mrs. Rose Wonfor
Provider Name: Gabriel Court Limited
Care home beds: 44

Care Types: Care HomeDementiaMental HealthOlder PeoplePhysical DisabilitySensory Impairment

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Last updated 26 August 2017
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection checked whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

This unannounced inspection took place on 1st August 2017 and was undertaken by one inspector and an expert-by experience. An expert-by-experience is a person who has personal experience of using or caring for someone who uses this type of care service. In this instance our expert-by-experience had cared for an older relative and supported them to find an appropriate care setting to live.

Before the inspection, the provider completed a Provider Information Return [PIR]. This is a form that asks the provider to give some key information about the service, what the service does well and improvements they plan to make. The provider completed and returned the PIR in March 2017 and we took this into account when we made judgements in this report. We also reviewed other information that we held about the service such as notifications, which are events which happened in the service that the provider is required to tell us about, and information that had been sent to us by other agencies.

During our inspection we spoke with 14 people who used the service, seven members of staff from the care team, the activities co-ordinator, three housekeeping staff, the two heads of care and the registered manager. We also spoke with two people’s relatives. We spent time observing people to help us understand the experience of people who could not talk with us.

We looked at the care records of three people to see whether they reflected the care given and three staff recruitment records. We looked at other information related to the running of and the quality of the service. This included quality assurance audits, training information for care staff and arrangements for managing complaints.

Last updated 02:08:51 15th Mar 2018 - Update Now

To view the latest inspection report compiled by the CQC please click here »

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