Assured Care

5 Corney Square
Cumbria CA11 7PX

Telephone: (01768) 890353

Care Types: Care in your HomeDementiaOlder PeoplePhysical DisabilityYounger Adults

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Last updated 7 April 2016
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

This unannounced inspection took place on 10 March 2016. The provider was given 24 hours’ notice because the location provides a domiciliary care service and we needed to be sure that someone would be in the office to assist with our inspection.

This inspection was carried out by one adult social care inspector.

At the time of our inspection Gaudium provided personal care and support to seven people in their own homes.

We checked our records but could find no trace of a Provider Information Return (PIR) being sent to the registered manager for completion. The PIR is a form that asks the provider to give some key information about the service, what the service does well and improvements they plan to make.

Prior to our visit we reviewed the information we had about this service. We also spoke to the quality monitoring officer from Carlisle adult social care department about this agency during one of the regular meetings we hold with the social services department. They had no concerns about the service. In addition to this we contacted the Commissioners, who dealt with health care funding, and they had not received any complaints about this service.

On the day of our visit we spoke to two care practitioners, the two registered managers and the personal assistant who was responsible of the administration of the service. Following our visit we spoke on the telephone to four people who used this service or their relatives, if this was appropriate. We also contacted another two members of the staff team by telephone to ask for their comments about how this service was run.

Last updated 07:16:43 13th Dec 2018 - Update Now

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