Acorn Luxury Care Limited

76 Wimborne Road
Dorset BH3 7AS

Telephone: (01202) 515713

Care Types: Care HomeDementiaMental HealthOlder People

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Last updated 14 March 2017
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider was meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

Before the inspection, the provider completed a Provider Information Return (PIR). This is a form that asks the provider to give some key information about the service, what the service does well and improvements they plan to make.

We reviewed the notifications the service had sent us since we carried out our last inspection. These had not included any substantiated safeguarding allegations. A notification is information about important events which the service is required to send us by law.

This inspection was carried out by one inspector on 14 February 2017 and was unannounced. We met everyone living at the home and spoke with four people. However, due to their living with dementia, they were not us about their experience of living at the home.

We met with one of the directors of the organisation and the registered manager and deputy manager assisted us throughout the inspection. We also met and spoke with seven members of staff and two relatives.

We looked in depth at three people’s care and support records, people’s medication administration records and records relating to the management of the service. These including staffing rotas, staff recruitment and training records, premises maintenance records, a selection of the provider’s audits, policies and quality assurance surveys.

Last updated 03:01:30 18th Jul 2018 - Update Now

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