Glebe House Care Home

The Broadway
Laleham
Staines
Middlesex TW18 1SB

Telephone: (01784) 451643

Care Types: Care HomeCare Home with NursingDementiaDementiaOlder PeopleOlder People


Click for key Green TickGrey CrossRed CrossStarGreen smartieYellow smartieRed smartieGrey smartie
Last updated 2 November 2015

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider was meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

The inspection took place on 18 September 2015 and was unannounced. The inspection was carried out by two inspectors.

Before the inspection we reviewed the evidence we had about the service. This included any notifications of significant events, such as serious injuries or safeguarding referrals. Notifications are information about important events which the provider is required to send us by law. The provider had completed a Provider Information Return (PIR). This is a form that asks the provider to give some key information about the service, what the service does well and improvements they plan to make.

During the inspection we spoke with eight people who lived at the service, a relative and a visiting healthcare professional. We observed the care and support people received and the interactions they had with staff. We also spoke with the registered manager, one registered nurse and five care staff.

We looked at the care records of four people, including their assessments, care plans and risk assessments. We looked at how medicines were managed and the records relating to this. We looked at four staff recruitment files and other records relating to staff support and training. We also looked at records used to monitor the quality of the service, such as the provider’s own audits of different aspects of the service.

The service was last inspected on 17 May 2013 and there were no concerns identified.

Last updated 12:13:24 19th Apr 2018 - Update Now

To view the latest inspection report compiled by the CQC please click here »