Registered Manager: Annettte Gibbons
Provider Name: Abbeyfield St.Albans Society Limited(The)
Care home beds: 36
Everyone at Grace Muriel House is greeted with a warm and friendly welcome.
Our aim is to provide the highest possible standards of housing and care for older people.
Grace Muriel House is situated in a quiet residential area, with links to the historical town centre of St Albans, and a short walk to the local shops. We provide both long stay and respite care and our friendly, professional staff are on hand 24 hours a day to ensure all needs are catered for.
All our staff are experts when it comes to delivering care and supporting both residents and their families with kindness and compassion. We ensure everyone is treated with the utmost dignity and respect whilst promoting independence.
We have a dedicated team that provide activities every day, including; trips, quizzes, ipad groups, cooking, art, entertainers and much more.
All meals are freshly prepared by our chef and team of qualified cooks. We are able to cater for a wide variety of dietary requirements and offer a great many menu choices.
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This inspection took place on the 29 November 2017 and was carried out by one inspector.
Before the inspection the provider completed a Provider Information Return [PIR]. This is a form that asks the provider to give some key information about the service, what the service does well and improvements they plan to make. We received the completed document prior to our visit and reviewed the content to help focus our planning and determine what areas we needed to look at during our inspection. We also reviewed other information we held about the service including statutory notifications. Statutory notifications include information about important events which the provider is required to send us.
We carried out observations in communal lounges and dining rooms and used the Short Observational Framework for Inspection (SOFI). SOFI is a specific way of observing care to help us understand the experience of people who could not talk with us due to their complex health needs.
During the inspection we spoke with ten people who lived at the home, one visitor, six staff members and the registered manager. Following the inspection four people and six relatives told us about their experience in Grace Muriel House in writing. We also received feedback from three health care professionals. We looked at three care plans together with other records relating to the management of the home.
Last updated 02:32:45 25th May 2018 - Update Now
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