19-21 Station Road
North Yorkshire YO8 9HS
Telephone: (01757) 228117
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This inspection took place on 27 January 2017 and was unannounced. The inspection team consisted of one adult social care inspector.
We looked at information we held about the service, which included notifications sent to us since the last inspection. Notifications are when registered providers send us information about certain changes, events or incidents that occur within the service. The registered provider submitted a provider information return (PIR) in September 2016 within the given timescales for return. The PIR is a form that asks the registered provider to give some key information about the service, what the service does well and improvements they plan to make.
At this inspection we spoke with the registered provider, the registered manager and one member of care staff and the chef. We also spoke with one relative and three people using the service. We carried out observations of the lunch-time meal and walked around the whole building.
We looked at three peopleâs care records, including their initial assessments, care plans, reviews, risk assessments and Medication Administration Records (MARs). We looked at how the service used the Mental Capacity Act 2005 and Deprivation of Liberty Safeguards (DoLS) to ensure that when people were assessed as lacking capacity to make informed decisions themselves or when they were deprived of their liberty, actions were taken in their best interest.
We also looked at a selection of documentation pertaining to the management and running of the service. This included quality assurance information, audits, stakeholder surveys, recruitment information for three members of staff, staff training records, policies and procedures and records of maintenance carried out on equipment. We also completed a tour of the entire premises to check general maintenance as well as the cleanliness and infection prevention and control practices.
Last updated 05:34:15 17th Apr 2018 - Update Now
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