Hambleton Grange

Hambleton Grange

Station Road
Thirsk
North Yorkshire YO7 1QH

Telephone: (01845) 523837
Website: www.idealcarehomes.co.uk/our-homes/hambleton-grange/

Manager: Carol CoventryProvider Name: Ideal Carehomes (Number One) Limited
Care home beds: 50

Care Types: Care HomeDementiaOlder People


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Overall
Requires improvement

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Last updated 4 March 2018
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

This inspection took place on 4 and 18 December 2017 and was unannounced on day one. The inspection team on the first day consisted of three inspectors (one of whom was a pharmacist inspector) and two experts-by-experience. An expert-by-experience is a person who has personal experience of using or caring for someone who uses this type of care service. The two experts-by-experience had knowledge of caring for older people and people living with dementia. The inspection team on the second day consisted of two inspectors.

Prior to our inspection, we looked at the information we held about the service, which included notifications sent to us since the last inspection. Notifications are when providers send us information about certain changes, events or incidents that occur within the service. We also contacted North Yorkshire County Council (NYCC) safeguarding and commissioning teams. They notified us of some concerns around medicine management which we looked at during the inspection. We used information the provider sent us in the provider information return (PIR). This is information we require providers to send us at least once annually to give some key information about the service, what the service does well and improvements they plan to make.

At this inspection, we spoke with the provider’s nominated individual, the registered manager, the care manager and an independent consultant hired by the provider. We also spoke with five care staff and a visiting health care professional. We spoke with 18 people who used the service and five visitors over the two days of inspection. We used the Short Observational Framework for Inspection (SOFI). SOFI is a way of observing care to help us understand the experience of people who could not talk with us.

We looked at four people’s care records, including their initial assessments, care plans and risk assessments. We looked at five medication administration records (MARs) where staff were responsible for administering medicines. We also looked at a selection of documentation pertaining to the management and running of the service. This included quality assurance information, audits, recruitment information for three members of staff, staff training records, policies and procedures, complaints and staff rotas.

Last updated 09:34:21 22nd Jan 2019 - Update Now

To view the latest inspection report compiled by the CQC please click here »

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