Registered Manager: Eva Porter
Hartley Locums is a home care provider based in Southam and is made up of a strong nurse led team experienced in elderly and dementia care.
We are registered with the Care Quality Commission and we all share the same passion for care.
We aim to provide continuity of service by ensuring the same group of carers are assigned to your care in the times that you prefer.
Fees Guide: £19-£22 per hr
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection checked whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
The office visit took place on 9 March 2018 and was announced. The provider was given 24 hoursâ notice that we would be coming. This was so we could be sure the registered manager was available to speak with us. The inspection was a comprehensive inspection and was conducted by one inspector.
We reviewed the information we held about the service. We looked at information received from the statutory notifications the provider had sent to us and commissioners of the service. A statutory notification is information about important events which the provider is required to send to us by law. Commissioners are people who work to find appropriate care and support services which are paid for by the local authority.
Following our inspection visit we received feedback from one person who used the service and three peopleâs relatives.
We received feedback from two members of care staff, the registered manager, the deputy manager and a quality assurance manager.
We looked at a range of records about peopleâs care including three care files. We also looked at other records relating to peopleâs care such as medicine records and daily logs. This was to assess whether the care people needed was being provided.
We reviewed records of the checks the registered manager/ provider made to assure themselves people received a quality service. We also looked at staff records to check that safe recruitment procedures were in operation, and staff received appropriate supervision and support to continue their professional development.
Last updated 10:07:13 18th Apr 2018 - Update Now
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