Harts House Care Home (Bupa)

Harts House Care Home (Bupa)

Harts Grove
Woodford Green
Essex IG8 0BF

Registered Manager: Stoner, Andrew Mark
Provider Name: Bupa Care Homes (GL) Limited
Care home beds: 61

Care Types: Care Home with NursingOlder People


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Last updated 7 September 2018
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

This inspection took place on 8 August 2018 and was unannounced. It was carried out by two inspectors.

Before our inspection we reviewed all the information we had about the service, including notifications sent to us informing us of events that occurred at the service. We also looked at the last inspection and spoke with the local authority commissioners. We also reviewed all the information we held on the service such as notifications. A notification is information about events that by law the registered persons should tell us about.

During our inspection we spoke with five people who used the service, three relatives, three members of care staff, one nurse, the training coordinator, the activities coordinator, the maintenance person, the deputy manager and the registered manager. We reviewed six people’s personal care records, five staff records, staff duty rotas, medicine administration records and other records relating to the management of the service such as meeting minutes, health and safety records, recruitment and training records.

Last updated 10:55:29 22nd Jan 2019 - Update Now

To view the latest inspection report compiled by the CQC please click here »