Henwick Grange

Henwick Grange

68 Hallow Road
St Johns
Worcester
Worcestershire WR2 6BY

Telephone: (01905) 424705
Website: www.shaftesburycaregroup.co.uk

Registered Manager: Pushpa Sagoo
Provider Name: Shaftesbury Care GRP Limited
Care home beds: 39

Care Types: Care Home with NursingDementiaOlder PeoplePhysical DisabilitySensory Impairment


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Last updated 30 January 2018
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

This inspection took place on 22 June 2017 and was unannounced. There was one Inspector and one Specialist Professional Advisor who was a nurse in the inspection team.

The provider had completed a Provider Information Return (PIR). This form asks the provider to give some key information about the service, what the service does well and improvements they plan to make. We also reviewed information we held about the service and looked at the notifications they had sent us. A notification is information about important events which the provider is required to send us by law.

As part of the inspection we spoke to five people living at the service. We also spoke with nine relatives, five staff, one visiting health professional and the registered manager.

We observed care and used the Short Observational Framework for Inspection (SOFI). SOFI is a specific way of observing care to help us understand the experience of people who could not talk with us. We reviewed three care records, medications records for six people, the complaints folder, recruitments processes as well as monthly checks the manager completed. We also reviewed minutes of meetings for staff and residents of the home.

Last updated 03:05:11 18th Apr 2018 - Update Now

To view the latest inspection report compiled by the CQC please click here »