16 Crompton Street
Merseyside L5 2QS
Telephone: (0151) 207 6959
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This inspection took place on 10 October 2016 and was announced. 72 hoursâ notice was given because the service is a small care service and the people who live there are often out during the day. We needed to be sure that someone would be in.
The inspection was conducted by an adult social care inspector.
We checked the information that we held about the service and the service provider. This included statutory notifications sent to us by the provider about incidents and events that had occurred at the service. A notification is information about important events which the service is required to send to us by law. We used all of this information to plan how the inspection should be conducted.
Before the inspection, the provider completed a Provider Information Return (PIR). This is a form that asks the provider to give some key information about the service, what the service does well and improvements they plan to make.
We spoke with two people living at the service, two staff and the area manager. We also spent time looking at records, including three care records, four staff files, staff training plans, policies and other records relating to the management of the service. We also observed the delivery of care at various points during the inspection.
Last updated 09:54:11 20th Aug 2018 - Update Now
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